Frequently Asked Questions

DietXP offers a range of evidence-led wellness products including natural energy supplements, protein formulations, and performance boosters. All products are formulated using selected botanical ingredients and modern nutrition principles.

Most DietXP products are vegetarian-friendly and use plant-based ingredients. Please check the individual product label or product page for specific dietary suitability before purchasing.

Yes. DietXP operates under FSSAI License No. 127259990000356. All products comply with FSSAI guidelines and are manufactured in GMP and ISO-registered facilities, ensuring quality at every stage of production.

Our products are formulated with natural, plant-based ingredients and are generally well-tolerated when used as directed. If you have a medical condition, are pregnant, nursing, or are taking medication, we recommend consulting your healthcare provider before use.

Yes. Products are manufactured in facilities registered under GMP and ISO standards, with quality checks at multiple production stages. We prioritise transparency and do not use proprietary blends that obscure ingredient amounts.

We carefully select ingredients that are clean, thoughtfully sourced, and supported by available scientific evidence. Every ingredient is chosen with the same standard we would expect for ourselves and our own families, focusing on safety, quality, and real purpose.

We do not believe in unnecessary fillers, hidden blends, or cost-cutting shortcuts that compromise quality. Our priority is to use high-quality ingredients at effective and responsible levels, so you can feel confident about what you are putting into your body.

Full ingredient lists and clear label information are provided on every product page and pack, because transparency matters.

We prioritise clean, thoughtfully selected ingredients and avoid unnecessary additives wherever possible. If a formulation requires a specific ingredient for product stability, safety, taste, or performance, it is chosen carefully and used only when it meets our quality standards.

We do not believe in adding unnecessary colors, fillers, or low-quality shortcuts. Every ingredient is selected with the same level of care we would expect for ourselves and our own families.

Please check the individual product label for full ingredient details, as formulations may vary by product.

Unlike conventional energy products, DietXP formulations are designed for a smoother, sustained energy experience without relying on excessive caffeine. We combine adaptogens and natural energising ingredients at considered levels.

Exact caffeine amounts are clearly listed on each product label and product page so you always know what you are getting.

We prioritise ingredients supported by available scientific research. Our formulation approach is guided by nutrition science, and we review the evidence base for each ingredient we select.

We do not include ingredients without a credible safety and research profile. Where evidence is limited, we choose not to use the ingredient regardless of trend or popularity.

Many DietXP products are formulated without common allergens. However, formulations vary by product, and some may be produced in facilities that also handle allergens. Please review the allergen information on the specific product label or page before purchasing.

Browse our products, add items to your cart, and proceed to checkout. We accept all major payment methods including credit and debit cards, UPI, net banking, and digital wallets.

You will receive an order confirmation by email as soon as payment is processed successfully.

Shipping costs are calculated based on your location and order value. Free shipping is available on orders above the threshold shown at checkout. Exact charges are always displayed before you confirm your order.

Estimated delivery times by location:

• Fast
  Metro cities 3 to 5 business days
• Standard
  Other locations 5 to 7 business days
• Extended
  Remote areas 7 or more business days

A tracking link is sent by email and SMS once your order is dispatched.

Yes. Once your order is dispatched you will receive a tracking link by email and SMS. You can also visit our Track Your Order page at any time to check the latest status.

Yes, we offer Pan-India delivery. Enter your pincode at checkout to confirm delivery availability to your specific location. Some remote or hilly areas may experience longer delivery windows.

Order modifications or cancellations may be possible if the order has not yet been dispatched. Contact our support team as quickly as possible at support@dietxp.com or via WhatsApp at +91 90455 60007 with your order ID.

Once an order is dispatched, cancellations are no longer possible, but you may initiate a return after delivery.

Usage instructions vary by product. Please refer to the label on your specific product for recommended serving size and timing. Guidance is also available on each product page under the "How to Use" section.

Many of our products are designed to complement each other. We recommend checking with our support team or your healthcare provider before combining multiple supplements to ensure it suits your individual health goals.

Results vary based on consistency of use, lifestyle factors, and individual response. For best outcomes, use as directed alongside a balanced diet and active routine. Individual experiences will differ, and supplements are not a replacement for a healthy lifestyle.

Our products are formulated for regular daily use as directed. If you have a medical condition, are on prescription medication, or have specific health concerns, please consult your healthcare provider before starting any new supplement.

DietXP products are intended for adults (18 years and above). They are not recommended for individuals who are pregnant, nursing, or under the care of a physician without prior consultation. Always read the product label before use.

We offer a 7-day return window for eligible unopened products in original packaging. Contact support within 7 days of delivery to start your request. unopened and in original packaging within 7 days of the delivery date.

Contact our support team to initiate a return and we will guide you through the process promptly.

Email us at support@dietxp.com or WhatsApp us at +91 90455 60007 with your order ID and reason for the return. Our team will respond within 24 hours on business days.

If your product arrives damaged, tampered with, or incorrect, contact us immediately with a clear photo of the item and packaging. We will arrange a replacement or full refund at no additional cost to you.

Once your return is approved and the product is received and inspected, refunds are typically processed within 5 to 7 business days. The time for the amount to reflect in your account depends on your bank or payment provider.